Returns & Exchanges
At Shark Clean, we want you to be completely satisfied with your home cleaning solutions. If your purchase doesn't meet your expectations, you can return your item within 60 days for a full refund of the purchase price.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and start the process.
Print Your Label
Select the items you wish to return and print the prepaid shipping label provided through our automated system.
Pack Your Product
Place the product in its original packaging with all accessories and manuals included, then securely attach the return shipping label to the outside of the box.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing